Terms of Service


As an organization choosing to participate and collaborate as a benefitting partner in Help them Home requires that you agree with the following Terms of Service which sets forth the services and duties provided by Help them Home and roles and responsibilities of all participants.

  1. I confirm that my organization is or is a 501(c)3 and will provide our EIN number, contact info, and a representative’s information for verification.
  2. I confirm that my organization serves or has headquarters in Orange County.
  3. I understand that my organization is encouraged to focus the majority of its overall marketing efforts in the days immediately leading up to Help them Home to the campaign to create a sense of community-wide excitement among donors, volunteers, media partners and fellow nonprofits.
  4. I understand that my organization will receive all the monies that have been donated to my organization less any transaction fees not covered by the individual donor.
  5. I understand that GiveGab.com is an online platform which will safely process all contributions made to the event.
  6. I understand that all donations will be disbursed within 10 business days via electronic funds transfer minus transaction fees.
  7. I understand that GiveGab retains a 2.5% campaign management fee from all donations. Credit Card processing fees are an additional 2.2% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover).
  8. I understand that all donors are given the option to cover the fees and if they choose this option, 100% of the online charitable gift(s) will go to the receiving organization.
  9. I understand that all donations are final and cannot be refunded.
  10. I understand to receive donations it is my organization's responsibility to provide a checking account that is eligible to receive ACH transfers from GiveGab’s GG Pay. In the case that the bank account we supplied is unable to receive the transfer, and GiveGab has not heard from our organization in over 60 days, the donations will be refunded back to the donor.
  11. I understand that any donations processed outside of Help them Home donation period through GiveGab.com, that are not recurring donations initiated during Help them Home, are subject to transaction fees specific to the GiveGab plan purchased by the receiving organization or fees set by the associated year-round Community Giving or Philanthropy Hub site.
  12. I understand that in the event of a disputed donation GiveGab will make every effort to win the dispute by submitting evidence on my organization's behalf. In the case that a dispute is lost, the full amount of the disputed donation and donation processing fees fees will be pulled from my organization’s bank account, and my organization will be charged a $15 dispute fee.
  13. I understand that refunds for donations made on GiveGab must be approved by an administrator from my organization and requested from GiveGab within 4 business days of the original date of the donation. If approved, the full amount of the requested refund and donation processing fees will be pulled from my organization’s balance. Any donation refund request made outside of the 4 business day refund window must be handled outside of the GiveGab platform between my organization and the donor directly.
  14. I understand that as the administrator of my organization's profile on GiveGab, it is my responsibility to to grant (authorize) and revoke (unauthorize) administrative capabilities to other individuals within my organization. I understand that I can choose to allow them full administrative privileges or restrict their ability to view donor data within our organization. I understand that GiveGab will not disclose information about my organization to individual users unless those users are administrative users with appropriate permissions.
  15. I understand that Help them Home is not responsible for the amount of money contributed to my organization over the course of the event and understand that donors choose where to place their gifts and that Help them Home has no control of this process.
  16. I confirm that my organization has a website or Facebook page and that we will add the Help them Home link to one or both.
  17. I understand that my organization's staff, board of directors, and volunteers should promote Help them Home over the course of the event using social media.
  18. I understand that only donations made through the Help them Home portal will count towards any prizes and incentives offered as part of the event. I understand that prize winners chosen on the day are subject to further verification and may be finalized after the event.
  19. I understand that if asked to participate in any interviews with newspapers, tv or radio that I speak on behalf of all nonprofits participating in Help them Home.